As you progress at work, taking on bigger projects or getting a promotion usually comes with managing people. In the 2020 QS Global Employer Survey, three of the top five most important skills ranked by employers were directly related to working with people: namely, communication, teamwork, and interpersonal skills. Learning to manage the performance of others is crucial. 

By learning how to manage, motivate, and steer teams effectively, you’ll be able to stand out from your peers and advance by leaps and strides. Understanding how to manage performance is not only related to the direct reports you lead – the concepts you will learn in this program are applicable to managing partners, suppliers, vendors, and also for managing up. 

Designed for leaders and managers at all levels, the Managing Performance program draws upon a well-established coaching framework, the Skill and Will matrix. As many leadership experts have asserted, performance is a result of Skill and Willingness to Perform. Many individuals may start out with roughly the same skills and qualifications but end up at opposite ends of the performance scale. Often, this boils down to a lack of motivation. 

When the crux of performance is the willingness to perform (or the lack of it), the solution is often to focus on motivation. This one-day program addresses some of the more common ailments that impact motivation. More importantly, using powerful conversations as a tool, it will arm you with techniques on how to manage motivation and performance issues at the workplace.