This program will provide a framework that will help organizations to think more effectively on how it may strategize and implement key elements of this mandate. To do so, the program will focus on a 10-box framework which incorporates five pairs of elements:

1. Big Picture: Governance and Strategy
2. Hard Elements: Structure and Systems
3. Soft Elements: Leadership and Culture
4. People: Recruitment and Training
5. Change: Innovation and Communication

This framework is an elaboration of the McKinsey 7-S framework with the addition of three key elements of Governance, Innovation and Communication. Taken together, they provide an x-ray of the organization and a way to figure out the path forward.

To help the participants understand the details of the five pairs/10 boxes framework, we will use examples of both successes and failures on these dimensions from organizations as diverse as IBM, Nissan, Lehman Brothers, Silicon Valley Bank, State Bank of India and Wells Fargo among others. This will constitute Day 1 of the program. We will share cases on selected companies for participants to discuss.

In Day 2 of the program, we will be broken into groups who will apply the framework to different companies including at least one Malaysian and one foreign company. It will help them understand the framework and prepare to apply it in their workplace.